General Enquiries
Get help navigating the collection or choosing a destination.
Contact
Let’s Plan Your Australian Stay
Ask about accommodation, dining, wellness, accessibility or adult entertainment facilities across the collection.
Hotel Stay Information
Ask about rooms, dates, transfers, parking or group stays.
Dining and Wellness
Discuss restaurant ideas, spa access and private sessions.
Responsible Gambling Information
Find clear age, support and personal limit information.
Frequently Asked Questions
Helpful information before you enquire.
Yes. Casino entry is restricted to guests aged 18 and over, and valid identification may be requested.
Yes. Accommodation, dining, wellness and destination experiences are available independently from casino facilities.
Entry arrangements vary by property and venue capacity. Contact the selected hotel for current access details.
Yes. You may ask about restaurant reservations, menus and dietary requirements without booking accommodation.
Accessible rooms and public areas are available at each property. Request specific dimensions and features before arrival.
Yes. Transfer options can be discussed directly with the hotel and may require advance booking.
A current government-issued photo identification document is generally required for age verification.
You can submit updated dates through the contact form. Availability should be confirmed by the hotel.
Group enquiries are welcome. Include your preferred property, dates, guest count and any meeting or dining needs.
Visit our Responsible Gambling page for practical guidance and pathways to professional support services.